Studio terms
Terms, set one part at a time
These terms cover this website, the member account and the requests you make through it. They are short because, before opening, very little is agreed online.
When sessions go on sale, the terms of sale are shown to you before you agree to anything, and they sit alongside these. Last changed on 13 November 2026.
Who you are dealing with
EXTREME PILATES LTD, a private limited company registered in Scotland, company number SC901077, incorporated on 1 September 2026. Registered office: 142 Crownpoint Road GLASGOW, G40 2AE United Kingdom. Email: classes@extremepilates.live.
The company is setting up a reformer studio on Crownpoint Road. It has no opening date or timetable yet, and no page here claims otherwise.
A request is not a booking
Nothing on this site books a session or takes a payment.
Founding list
Tells the studio what you would come to and puts you in the order of joining. It commits neither of you to anything.
Foundation-block application
Asks to be held in mind for the first block that suits your days. A place is offered only when a block has dates.
Intro-session request
Names up to three preferred windows of the planned week. It is not a booked slot: a real time is offered once the timetable has times, and you are free to say no.
Your member account
One account per person, in your own name, with an email address you use. Keep the password to yourself; the studio never asks for it. You can change or withdraw anything you sent, and delete the account, at any time.
What the studio may do
Shut an account that is being used to damage the site or to bother other people, and give its holder the reason unless the law forbids that. Turn down a request it cannot meet, saying so plainly instead of leaving it to wait.
When sessions are sold
Before you pay for anything, you are given in writing: what the session or block is, when it runs, its price, and how it can be changed or cancelled by you or by the studio. What you are told then is part of the contract.
The Consumer Rights Act 2015 applies: every session is to be given with reasonable care and skill, and as described. If one is not, the studio first offers to put it right by giving it again; if that cannot be done, or is not done within a reasonable time, you are entitled to some or all of your money back.
Cancelling a session you bought online
The Consumer Contracts Regulations 2013 usually give fourteen days to cancel a contract made online or by email. They do not give that right for leisure services fixed to a date or period, which is what a class or a block with set dates is (regulation 28(1)(b)). For those, the studio’s own change and cancellation terms apply, and they are shown to you before you agree. Where a purchase has no set date, the fourteen days do apply; start it early at your request and then cancel, and only the part already delivered is paid for.
On the floor
- Before your first session on a machine, tell the instructor in person about anything that changes how it should be set for you. It is never asked online.
- The instructor sets every machine. Springs, footbar and straps change only as the instructor calls it.
- Grip socks on the reformer, fitted clothing, and ten to fifteen minutes early. Bags, shoes and phones stay off the floor.
- You can stop at any point. A machine with a fault comes off the floor at once and is not used until it is fixed.
When something goes wrong
Tell the studio: the complaints procedure says how, how quickly you get an answer and where to go next.
If the studio’s negligence causes a death or an injury, these terms do not cut down what it owes; the same holds for fraud, and wherever the law forbids a trader to narrow its liability. Losses no one could have foreseen when you agreed, and losses to a business, are not the studio’s to carry.
The law that applies
These terms are governed by Scots law, and the courts of Scotland deal with any dispute. Live in another part of the United Kingdom, and your local courts are open to you as well.
If these terms change, the new version carries a new date here. A change never alters a session already agreed. How your details are used is in the privacy notice.