Visit and contact
Crownpoint Road, and how to reach the studio
The studio has one address on the street and one for mail. There is no phone line: everything goes in writing, so nothing said on the day is lost.
Until the timetable is published there are no classes to come to, so please do not travel to the address expecting one. When the door opens, this page says which one it is.
Where
The studio is being set up on Crownpoint Road, on the north edge of Bridgeton where it meets Calton and Barrowfield. The street is a run of commercial units; the studio’s own door, the route in and its facilities are described on getting in as soon as they are settled.
- Registered office
- 142 Crownpoint Road GLASGOW, G40 2AE United Kingdom
- Company
- EXTREME PILATES LTD, registered in Scotland, SC901077
- By train
- Bridgeton station, a short walk
- On foot
- Glasgow Green and the Clyde, a few minutes south-west
Write to the studio
One address for everything. A word in the subject line takes it to the right pile.
The studio’s address
Questions about formats, the machines, a first visit, your account, your data or a complaint all come here.
- Intro session
- Foundation block
- Account
- Privacy
- Complaint
- Access
- Security
Answers come from this address. The site never emails you itself: what you ask for in the member account is stored the moment you send it, a note goes to the studio’s mailbox, and any reply, a password-reset link included, comes from classes@ to the address you signed up with.
When it is answered
- Read
- On working days, Monday to Friday, outside Scottish public holidays.
- Answered
- Within two working days. If a question needs longer, the reply says so and says when.
- Complaints and data
- A complaint is acknowledged within three working days, and a request about your data is answered within one month.
In a message, please give
- Who you are, sent from the email on your member account if there is one
- What it is about, with the subject word above
- For an intro session: the windows from the planned week that suit you
- For a complaint: what happened, when, and what you would like done
What to leave out
- Anything about health, injuries or your body: it is talked through in person, at the welcome conversation
- Card or bank numbers: no payment ever travels by email
- Passwords: the studio never asks for yours
Through the account instead
Three things are asked for in the member account rather than by email, because there they are kept in order, can be changed or withdrawn, and show where they are: joining the founding list, applying for the Foundation block, and asking for an intro session in the windows of the planned week.